Return and Refund Policy for CHIH TA CHEN

Return and Refund Policy

Last updated: October 25, 2023

Thank you for shopping at CHIH TA CHEN.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CHIH TA CHEN.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to CHIH TA CHEN, accessible from https://www.chihtachen.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: chihtachen711@gmail.com

  • By visiting this page on our website: https://www.chihtachen.com/

  • By mail: 14F., No. 237, Lequn St., West Dist., Taichung City 403001 , Taiwan (R.O.C.)

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

14F., No. 237, Lequn St., West Dist., Taichung City 403001 , Taiwan (R.O.C.)

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: chihtachen711@gmail.com

  • By visiting this page on our website: https://www.chihtachen.com/

  • By mail: 14F., No. 237, Lequn St., West Dist., Taichung City 403001 , Taiwan (R.O.C.)

CHIH TA CHEN 的退貨和退款政策

退貨和退款政策

最後更新時間：2023 年 10 月 25 日

感謝您在CHIH TA CHEN 購物。

如果您出於任何原因對購買的商品不完全滿意，我們邀請您查看我們的退款和退貨政策。本退貨和退款政策是在退貨和退款政策產生器的幫助下創建的 。

以下條款適用於您向我們購買的任何產品。

解釋和定義

解釋

首字母大寫的單字具有在以下條件下定義的含義。下列定義無論以單數或複數形式出現，均具有相同的意義。

定義

就本退貨和退款政策而言：

  • 本公司 （在本協議中稱為「本公司」、「我們」、「我們」或「我們的」）是指CHIH TA CHEN。

  • 商品 是指在服務上出售的物品。

  • 訂單 是指您向我們購買商品的請求。

  • 服務 指的是網站。

  • 網站 指 CHIH TA CHEN，可從 https://www.chihtachen.com/ 訪問

  • 您 是指存取或使用本服務的個人，或代表該個人存取或使用本服務的公司或其他法律實體（如果適用）。

您的訂單取消權

您有權在 7 天內取消您的訂單，無需給出任何理由。

取消訂單的截止日期為自您收到貨物之日起或您指定的第三方（非承運人）接管所交付產品之日起 7 天。

為了行使您的取消權，您必須透過明確聲明的方式告知我們您的決定。您可以透過以下方式告知我們您的決定：

  • 透過電子郵件：chihtachen711@gmail.com

我們將在收到退貨之日起 14 天內向您退款。我們將使用與您用於訂單的相同付款方式，並且您不會因此類報銷而產生任何費用。

退貨條件

為了使商品符合退貨條件，請確保：

  • 商品是在過去 7 天內購買的
  • 貨物採用原包裝

以下商品不能退貨：

  • 供應依照您的規格或明顯個人化的商品。
  • 供應的商品依其性質不適合退貨、迅速變質或超過有效期限。
  • 因健康保護或衛生原因不適合退貨且交貨後未密封的商品供應。
  • 貨物的供應在交付後根據其性質與其他物品密不可分地混合在一起。

我們保留自行決定拒絕退回任何不符合上述退貨條件的商品的權利。

僅正常價格的商品可以退款。不幸的是，特價商品無法退款。如果適用法律不允許，則此排除可能不適用於您。

退貨

您負責將貨物退回給我們的費用和風險。您應將貨物寄送至以下地址：

403001 台中市西區樂群街237號14樓

我們對退回貨物時損壞或遺失的貨物不承擔任何責任。因此，我們推薦有保險且可追蹤的郵件服務。如果沒有實際收到貨物或收到退貨證明，我們無法退款。

禮物

如果商品在購買時被標記為禮品，然後直接運送給您，您將收到相當於退貨價值的禮品積分。收到退回的產品後，禮品券將郵寄給您。

如果商品在購買時未標記為禮品，或禮品贈送者將訂單運送給自己以便稍後將其送給您，我們會將退款發送給禮品贈送者。

聯絡我們

如果您對我們的退貨和退款政策有任何疑問，請與我們聯絡：

  • 透過電子郵件：chihtachen711@gmail.com

  • 請造訪我們網站上的此頁面：  https: //www.chihtachen.com/

  • 郵寄：403001 台中市西區樂群街 237 號 14 樓